Windermere City Group is a real estate office that puts high importance on a great environment. We want our agents to feel welcome; in working here, having their clients in the office, requesting things to be done, or asking for help. We create a culture of expectance and guidance, and welcome diversity and learning. 

Joe Garst

Owner/Managing Broker

We are a growing office of real estate professionals with room for a few more. If you have been considering a career change, give me a call. Our office number is 509-323-2323.

Gonzaga University
I graduated from Gonzaga University in 1986 with a Bachelor of Business Administration with an emphasis in Finance.
e-PRO
An e-PRO is a Realtor who has successfully completed the e-PRO training program for real estate professionals. Endorsed by the National Association of Realtors, the e-PRO course teaches the nuts and bolts of working with real estate on-line: Web sites, email, and other on-line tools. In this fast-paced age, technology has become a necessity. An e-PRO is someone who has recognized and responded to the needs of the new customer.
Accredited Buyer Representative
Negotiations. Inspections. Surveys. Contracts. More goes into buying a home than you may think. More than one million people in the United States are licensed to sell real estate. Of those licensees, fewer than 2 percent are Accredited Buyer Representatives (ABR®) Until very recently, real estate agents almost always represented the seller, not the buyer. You can now have an agent specifically committed to representing your best interests when buying a home.
Internet Marketing Specialist
The internet has changed the way people search for their new home. In a recent poll, over 89% of those surveyed said they used the internet as an information source when searching for available properties. Make sure you're using a real estate professional that has been trained in internet marketing!
SFR Certified
Short Sale & Foreclosure Resource

Joe Garst

City Group STAFF

Linda Peters

Linda Peters

Office Manager

Linda has been in the real estate industry since 1986, and has been with City Group since 2006. She loves helping people and seeing them succeed. If you have questions regarding the back end of your business or transactions, she has the answer! Or will find it for you 🙂 and she's really good at making people laugh. Besides being at the office, one of her favorite places to be is the beaches of Puerto Vallarta.

Mallory Munns

Mallory Munns

Front Desk/Processor

Mallory has been is the real estate industry since 2018 and joined us in 2020. She assists with all the in and outs of the front desk and transactions. Don't be surprised when you constantly catch her with a smile. Her willingness to help is something to always look forward to. She was born and raised in Spokane, is a mom to a super cute little one, and LOVES to read.

Aileen Kane

Aileen Kāne

Graphic Design & Advertising

Aileen has been in the graphic design industry since 2004 and with City Group since 2017. She takes care of the initial setup of your listings across different platforms and assists with technical questions. Helping agents creatively with design and solutions really puts a pep in her step. When she's not at work, you can find her doing art, exploring nature or writing.

What We DO for Our Agents

Marketing Assistance

  • Maintain/create websites
  • Windermere roster info
  • Maintain realtor.com info
  • Help with writing bios, ads or home descriptions
  • Setup on inner office communication platform, Konverse
  • Install printer drivers & print management system
  • Help with Windermere Custom Xpress orders
  • Business card orders
  • Help with technical questions (Windermere tools -Moxie, Xpress, Present & social media, Konverse, applications, computer issues etc.)
  • Design special items
  • Canva – create designs or templates
  • Monitor agent progress on new Windermere updates (Brand usage, email procedure, copywrites etc)
  • Taking headshots & editing to look professional
  • Website page creation & maintenance
  • Constant Contact listings email
  • Help understanding social media platforms
  • Rotate property flyers in office window for street exposure
  • Distribute Windermere Spokane Newsletter & other marketing material to agents to share with clients
  • Ad & misc. design creations

Listing Assistance

  • Review paperwork and make sure it’s complete
  • MLS entry
  • Editing listing photos if needed
  • Skyslope entry (online transaction management software/filing system)
  • Flyer and or perma flyer creation
  • Create Tour Factory virtual tours
  • Enhance Windermere gallery if applicable
  • Create Mail Chimp emails upon request
  • Add Open houses in MLS and Tour Factory
  • Answer questions and guide agents regarding SAR and fair housing rules

Assistance with Tasks

  • Answer and direct phone calls
  • Greet and direct clients
  • Make sure conference rooms are ready
  • Take care of mail and recording agent postage charges
  • Receive and distribute packages from mail, Fed Ex, and UPS
  • Receive and forward faxes via email to appropriate agents
  • Maintain office cleanliness for you and your clients
  • Make coffee/start dishwasher every night/empty dishwasher in the morning
  • Create Tour list to expose your listings for sales meetings
  • Send out Open House one-liners to the Spokesman each week
  • Create & maintain Floor schedule each month which agents can sign up for
  • Maintain copiers (ink, services, restock paper)
  • Stock resource room and kitchen with supplies
  • Lamination of materials
  • Book Binding for presentations/CMAs
  • Printing Labels
  • Assist agents as needed

Financials

  • Simple account kept for agent extras for easy billing: Newspaper Ads, Out of Office Printing, Business Cards, Sign Installation and other miscellaneous items. Monthly statements are printed and distributed on the last day of the month.
  • Closings are processed daily as they are received from the Title Company & Attorneys. Every effort is made to get closing funds to the agent the same day
  • E&O Insurance is done per transaction. Other fees deducted at closing.
  • All PSA and counters offer forms, commission disbursement and documents along with a Sales Information input into accounting system.
  • Listing file review in skyslope for signatures and completeness.
  • Accounts Payable weekly
  • All Monthly and Yearly bookkeeping
  • Copy HUD Statements for you annually

What our AGENTS Say

Desi

I am thrilled with everything about City Group. I feel well cared for and thankful to be part of the best Real Estate office in town.

Don

Express my gratitude for the privilege to work with such great people in an amazing setting and environment.

Jessica

I love our office, I think we have great admin, great location and a wonderful group of people to work with. It's hard to think of room for improvement because I enjoy working at city group so much.

Kolby

Love and appreciate the office culture and staff!

Kristina

Joe, you have put together such an amazing crew. I appreciate you all so much!

Marilyn

Love the expertise, patience and diplomacy!!!

Melissa

Everyone is awesome, and all the effort you guys make for each and every person here is definitely noticed. Thank you guys so much for everything!

Randy

Great Job Joe & team. You will have to drag me out of here kicking and screaming. 🙂

Robert

I just appreciate the office staff so much and their genuine care and concern for all the Agents.

Tina

Joe Garst is wonderful. Always answers my questions promptly. Good suggestions all the time.